Click the 'Log In / Register' button in the top bar. By clicking the button 'Register' you can switch to the registration mask and enter your personal data. Follow the instructions and finally click on the 'Register' button. We will then immediately send you a confirmation of your account opening by e-mail. Please open the email and activate your account by clicking on the activation link. After that, your profile is linked to the online shop.

Please check that you have filled in all fields marked with * and that your entries meet the requirements. Maybe you just made a typo?
Another reason may be that you have previously registered with this e-mail address. Please go to 'Login' and try to log in with this email address and your password.

You can change your password at any time in your user profile in the "Password" section. If you have forgotten your password, you can request a new password when you log in. Just click the "Forgot your password?" We will then send you a new password to the email address you provided.

Geberit AquaClean is the shower toilet line from Geberit. The shower toilet models clean your bottom with warm water from a spray nozzle.

The gentle water jet provides more thorough cleaning and is kinder to the skin than wiping with paper. It leaves you feeling fresh and clean all over. A Geberit AquaClean shower toilet provides unparalleled comfort and ensures excellent personal hygiene.

Geberit AquaClean is no different from conventional toilets in terms of normal use. You use it in exactly the same way. The difference lies in what happens afterwards. Instead of wiping with toilet paper as you would when using a conventional WC, the Geberit AquaClean shower toilet cleans you gently and thoroughly with water.

Yes. They can be operated quickly and easily at the touch of a button – some models even allow operation via remote control or the Geberit AquaClean app.

While you are sitting on the shower toilet, you press a button to trigger a water spray at body temperature which cleans you with a comfortable level of pressure that you can select yourself. Some models will also extract and neutralise unpleasant odours. Depending on the features of the model in question, the Geberit AquaClean shower toilet will then dry you with warm air.

This depends on which model you have, and how you decide to use it. You can choose to use the dryer functionality (depending on the model), which will dry you gently with warm air, or you can dry yourself with toilet paper.

Geberit’s shower toilets went by the name of Balena until the end of 2008. The product line was overhauled at the start of 2009 and new models were developed. The name Geberit AquaClean therefore represents a new generation of products.

In the segment of WCs with spray functionality, Geberit offers complete integrated solutions (entire ceramic units) as well as enhancement solutions for retrofitting on existing WCs.

Water is the most natural means of cleaning. Imagine scrubbing yourself with paper instead of taking a shower or trying to wipe your dirty dishes clean with dry paper towels. WC hygiene solutions that use water are more thorough than using paper. They leave no trace behind and are gentle on your skin, leaving you feeling fresh and clean all over.

Yes, because cleaning with water is more thorough. You will really feel the difference – it leaves you much cleaner than paper does. Water represents purity and cleanliness and has always been central to the concepts of cleaning and hygiene.

Anyone who values well-being, cleanliness and freshness.

Geberit AquaClean shower toilets are particularly suitable for people with health problems or skin irritation around their bottom because they enable gentle, thorough and contact-free cleaning. By improving WC hygiene, they can alleviate or even eliminate many ailments – such as haemorrhoids, for example.

Nowadays, many architects recommend that accessibility should be factored in from the outset when designing bathrooms. With this in mind, a Geberit AquaClean shower toilet is not just a lifestyle product – it is a sensible long-term investment. Geberit AquaClean shower toilets help older people to continue using the toilet independently. As a barrier-free WC, the Geberit AquaClean shower toilet can also enhance the well-being and independence of people with disabilities.

Yes – using the water jet is a very gentle and comfortable experience.

Yes. However, people who are not familiar with a Geberit AquaClean shower toilet – particularly children – must be taught how to use it first.

There is no comparison between a Geberit AquaClean shower toilet and a conventional toilet. If your cleanliness and well-being are important to you, it is worth investing in a Geberit AquaClean shower toilet.

No. The installation itself is only slightly more expensive than for a conventional WC. Depending on the building, however, minor structural modifications may also be required for the water and power supplies. The bathroom retail partner in question will know what is required when it comes to the bathroom design.

All you need is a mains connection. In the case of new buildings and bathroom renovations, the electrical connection should be positioned according to the chosen Geberit AquaClean shower toilet model. For retrofit solutions, the power supply can also be installed on the wall. Ask your plumber or an electrician for professional advice if necessary.

Yes, thanks to our sophisticated technology, Geberit AquaClean shower toilets can also be installed as retrofit solutions. In conjunction with the Geberit AquaClean design panel, all Geberit AquaClean shower toilet models can be installed quickly and elegantly in your bathroom/WC. The necessary connections are hidden by a discreet glass panel. If you are renovating your bathroom and want to replace a WC that has a visible cistern, the combination of Geberit AquaClean and Geberit Monolith is an elegant alternative.

Of course. Geberit’s WC enhancement solutions are specifically designed for use in rented apartments. You can retrofit one of these solutions in your apartment and, when you move out, you can simply take it with you.

That will depend on your tenancy agreement. Generally speaking, you should not need permission as a Geberit AquaClean WC enhancement solution can simply be uninstalled at any time without any trouble. If you are unsure, however, you can of course check with your landlord.

Your Geberit AquaClean WC enhancement solution can be installed by a plumber or other skilled person in around an hour without any conversion work and without making a mess. When you move out, the enhancement solution can be uninstalled just as easily.

The Geberit AquaClean range features a variety of products to suit any type of bathroom design. The most important basic functions can be provided by a WC enhancement solution. The top model – a complete solution with integrated WC ceramic appliance – provides numerous comfort features and additional functions, including the option to save personal profiles/settings. Please contact your local showroom who will be able to provide detailed information about prices for your particular bathroom situation.

The consumption costs will vary depending on the number of people in the household, their usage habits, the particular model and functions in question and the applicable electricity mix. As costs also vary considerably for conventional WCs depending on usage and paper consumption, it is unfortunately not possible to give a concrete figure for comparison. According to our calculations, the monthly electricity and water costs for a Geberit AquaClean shower toilet are in the low single-digit range.

A Geberit AquaClean shower toilet is very low-maintenance. Thanks to its intelligent technology, the shower toilet is quick and easy to clean. On some models, you can remove the WC seat and lid in a single motion to enable more effective cleaning.

As the Geberit AquaClean shower toilet models feature a high-performance continuous flow heater, all appliances must be descaled at least once a year to ensure that they keep working properly.
Regular descaling will guarantee that you are able to benefit from maximum performance and, hence, maximum comfort at all times. The descaling cycle will depend on the water hardness and the number of shower cycles. The descaling process is completely harmless from an environmental perspective and is carried out in the same way as for other household appliances.
In the case of appliances with odour extraction, the catalytic odour filter should also be replaced on an annual basis in order to maintain full functionality.

Things don’t often go wrong with our appliances, but if a malfunction does occur, you should be able to find help quickly in the customer service area of this website. If you cannot resolve the problem yourself, please contact the customer service team.

Contact your bathroom retail partner or our customer service team.

Of course. Spare parts and services are still available for older Geberit models. User manuals and other technical information for current or earlier models can be found in our customer service area.

As is the case with a conventional WC, the service life of a Geberit AquaClean shower toilet will primarily depend on how carefully it is cleaned and maintained.

The quality and safety of our Geberit AquaClean shower toilet models are our top priority. Our CE-compliant products adhere to the relevant European regulations. All Geberit AquaClean shower toilets have been tested and certified by ElectroSuisse (SEV marking) and by the SVGW/DVGW.

WC complete solutions from Geberit score highly with regard to life cycle assessments and are comparable to conventional toilets when the consumption of toilet paper is taken into account. When making comparisons with paper consumption, the additional water consumption for a shower toilet plays a secondary role. The key factors for the comparison are actually the manufacture of the toilet paper and the electricity consumption required to heat the water. Geberit AquaClean products allow users to save more energy by individually adjusting the product settings, thus reducing their environmental impact even further.
In standby mode (economy mode), all Geberit AquaClean shower toilet models consume less than 0.5 watts of energy. All Geberit AquaClean shower toilet models are equipped with an economy mode and fulfil the European eco-design requirements (ErP directives).

The additional water consumption compared to a conventional WC will vary depending on usage and the model in question. The top model, Geberit AquaClean Mera, uses 1 litre per shower procedure. For the other models (Geberit AquaClean Sela and Geberit AquaClean Tuma), the additional water consumption is 0.5 litres per shower procedure.

No. It’s true that the water consumption is somewhat higher than for a conventional WC, but that is offset by the fact that the shower toilet significantly reduces the amount of toilet paper used. The important thing is to look at the overall life cycle assessment – i.e. from the raw materials through to production, use and final disposal of a product. In standby mode (economy mode), all AquaClean shower toilet models consume less than 0.5 watts of power. All models are equipped with an economy mode and fulfil the European eco-design requirements (ErP directives).

The desire to save water is central to the Geberit philosophy. Any attempt to combine cleanliness with water conservation will always present something of a dilemma. Improved hygiene generally goes hand in hand with increased water consumption. Our aim is to achieve the best possible hygiene with as little water as possible.
To this end, Geberit developed a groundbreaking innovation in the form of the patented WhirlSpray shower technology. This WhirlSpray shower technology produces a powerful rotation with a gentle massaging effect and also aerates the water spray. The effect is spectacular: despite using much less water, the cleaning effect is actually enhanced and the level of comfort increased.
The first product to be fitted with the revolutionary WhirlSpray shower technology was the Geberit AquaClean shower toilet Mera Comfort. Since 2017, the Geberit AquaClean shower toilets Mera Classic, Tuma and Sela have also been fitted with the technology, ensuring better hygiene in combination with reduced water consumption.
In this way, the Geberit AquaClean shower toilet achieves the goal of providing users with enhanced cleanliness while maintaining – or even improving – our environmental credentials.

Electricity consumption varies depending on the number of people in the household as well as the model and settings used. In a four-person household, the monthly costs will be in the low single-digit range.

Each hood model is described by a code on the silver label inside the product which consists of a 12-digit number starting with "208". This code is also necessary for the identification of the technical model of the filter and other components, as well as for requests for technical interventions on the product.

If the label is worn or illegible, you can send photos showing the spare parts of the product you want via the form in the Contact section.

Not all Elica models contain the design with the exact location of the holes (or wall dimensions). If you want to know if a specific model contains the design, it is recommended that you fill out the form in the Contact section. The form should also include the 12-digit code that begins with the "208" indicated on the silver label inside the product.

If a specific hood model contains the drawing with the exact location of the holes (or wall dimensions), it is recommended that you fill out the form in the Contact section.

The user manual for each hood is available at www.elica.com in pdf format. If not, it is recommended that you request it by filling out the form in the Contact section.

The key is to understand first if the hood is used in filter or exhaust mode. If used in filtration mode, the hood clears the odors produced when cooking food, while most of the steam is released back into the environment. If used in exhaust mode, both odors and vapors are released outside the home. Therefore, for proper operation, the following instructions must be observed: - the diameter of the outlet hole must never be reduced by more than 20% of the original diameter. - reduce the bending of the pipe as much as possible? - avoid, if possible, shortening. - place the insect net at the end of the pipe (if it stops inside the wall and not on the ceiling). Avoid using blinds with fixed blades that reduce efficiency by up to 50%.

The suction test is performed by checking the air outlet at the top of the hood by simply removing the hose, leaving the outlet free and activating the hood. If the air comes out it means that the hood is working. Check for installation problems to determine the reasons for the inefficiency.

The choice of pipe depends on the type of configuration required for the kitchen. It is recommended to use: - hose in case of direct outlet, - hose in case of small section or if there are one or more curves. In this case, the pipe will also reduce the noise that is usually created in the hose.

The diameter of the outlet hole should never be reduced by more than 20% of the original diameter. For example, if the output is 150 mm, the section may be reduced to a maximum of 120 mm. if it is 120 mm, it can be reduced to 100 mm, if it is 100 mm, it can be reduced up to 80 mm. A reduction of more than 20% significantly reduces performance and increases noise.

If used in filtration mode, the hood clears the odors produced when cooking food, while most of the steam is released back into the environment. If used in ventilation mode, both odors and vapors are exhausted outside the house: whenever possible, the exhaust hood is always preferred for higher efficiency.

The user manual determines whether or not the hood filter is machine washable. The type of wash may clog the filter but may not alter its filtering properties.

The manual of each hood is provided with pictures showing the correct installation of the filter.

The hood must be cleaned with products (PH7) that are neither acidic nor alkaline: it is necessary to check that the product does not contain harmful ingredients such as soda, ammonia, chlorine or acid. If the hood is made of steel, it is important to pay attention to the type of product to be purchased for cleaning, because the presence of the substances listed above can have a degenerative effect on the steel, creating stains or rust. For this reason, Elica has created a special cleaning line: E-Clean. E-Clean has specific cleaning products for glass and steel hoods as well as a cloth for all uses.

The carbon filter has a certain life cycle: over time, the accumulated fat particles will block the passage of air, creating insufficient filtration and increased engine noise. It is recommended to change the carbon filter every 3 months.

Installing the hood under the manufacturer's recommended installation will void the warranty and endanger the safety of the user, as certain safety conditions may not be met.

It is recommended to fill in the form in the Contact section stating the data mentioned on the silver label inside the product. If the label is worn or illegible, you can send photos of the product indicating the parts you want.